Last updated: [July 2025].
This notice describes how the site is managed hotelborgodeipoeti.com with regard to the processing of personal data of users consulting it.
Data controller
Borgo dei Poeti Romantik Hotel
Vicolo del Poggio 11, 25080
Manerba del Garda (BS) - Italy
C.F. / VAT no.: 02143600985
Tel: 0365/551775
Email: info@hotelborgodeipoeti.com
National Identification Code (NIC): 017102-ALB-00015
Type of data collected
The following data may be collected during navigation:
- Navigation dataIP address, browser type, operating system, pages visited, time spent.
- Data provided voluntarilyidentification data (name, surname, email, telephone) through contact forms or information requests.
Purpose of processing
Personal data are processed for the following purposes:
- Responding to requests for information or bookings.
- Improving the user experience and monitoring the functioning of the site.
- Anonymous and aggregated traffic statistics using analysis tools (Google Analytics, Matomo).
- Legal or tax obligations that may be required.
Analysis tools
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google LLC. The information collected (anonymised) is transmitted and stored on servers located outside the EU. The IP address is anonymised before being sent to Google.
For more information: https://policies.google.com/privacy
Matomo (self-hosted)
We also use Matomo (configured for anonymous collection and GDPR compliance) to obtain statistical data on site traffic. The data collected is not shared with third parties and is stored on internal/local servers.
Legal basis for processing
- Consent (Art. 6.1.a GDPR) for optional marketing or analysis purposes.
- Execution of a contract or pre-contractual measures (Art. 6.1.b).
- Legal Obligations (Art. 6.1.c).
- Legitimate interest (Art. 6.1.f) for safety and site improvement purposes.
Data Retention
Data are kept for as long as necessary to achieve the purposes for which they were collected, or as required by law.
User rights
You can exercise your rights at any time (Articles 15-22 of the GDPR):
- Access to data
- Rectification or cancellation
- Limitation of treatment
- Objection to treatment
- Data portability
- Complaint to the Garante per la protezione dei dati personali (www.garanteprivacy.it)
To exercise your rights: send a request to info@hotelborgodeipoeti.com
